Our dog-loving team is available 24/7 to help you
+33 1 23 45 67 89
contact@paw-puppies.com
123 Rue de la Santé, 75001 Paris
Mon-Fri: 8am-8pm
Sat: 9am-5pm
Online support 24/7
You can reach us by filling out our online contact form or by sending us an email. Our team is always happy to help answer your questions.
We aim to reply to all messages as quickly as possible. Most requests receive a response within 24 hours, although response times may vary during busy periods.
To help us assist you more effectively, please include your name, email address, order number (if applicable), and a detailed description of your request.
Yes — our team includes pet nutrition advisors who are happy to help you choose the right food, supplements or accessories for your dog. Just select "Dog Nutrition Advice" in the contact form.
If you haven't heard from us within 24 to 48 hours, please check your spam or junk mail folder. If you still haven't received a reply, feel free to send us another message — we'll be happy to help.