+44 20 0000 0000 🐾 Health Guarantee on Every Puppy

Easy Ordering

🔍 Step 1 — Find your perfect puppy

Browse our full selection of available puppies at Available Puppies. Use the filters to narrow down by breed, size, gender or price. Each listing includes photos, a full description, health details and the puppy's date of birth.

Not sure which breed is right for you? Visit our Explore Breeds section for detailed guides on every breed we work with — temperament, size, suitability and more.

📋 Step 2 — Secure your puppy

Once you have found your perfect puppy, click Reserve Now on the listing page. Fill in your details — name, email, phone and country — and submit your reservation request.

Your reservation is free to cancel within 24 hours. Our team will contact you within 24 hours to confirm your reservation and walk you through the next steps.

Step 3 — We prepare everything

While you wait for your puppy, our team handles all the preparation. This includes a full veterinary health check, microchipping, vaccinations, and the preparation of all travel documents.

We keep you updated every step of the way so you always know how your puppy is doing and when to expect them.

📱 Step 4 — Stay informed

You will receive regular updates including new photos and videos of your puppy as they grow. Our team is always available by phone, email or WhatsApp to answer any questions you may have.

  • Photo and video updates sent directly to you
  • Dedicated support team available Mon–Fri 8am–8pm
  • WhatsApp available for quick questions
  • Full transparency at every stage
📄 Step 5 — All paperwork handled

We take care of all the documentation required for your puppy's journey to you, including:

  • EU Pet Passport with full vaccination history
  • Microchip certificate
  • Health certificate issued by an accredited vet
  • Import permits where required
  • Airline-approved travel crate
✈️ Step 6 — Travel arranged

Once all documents are ready, we book the most suitable and safest travel option for your puppy. We work with trusted airlines and pet transport partners to ensure a smooth, stress-free journey.

You will receive the full flight details — airline, flight number, estimated arrival time — well in advance so you can prepare for the big day.

🛡️ Step 7 — Full health guarantee

Every puppy from Paw Puppies comes with our Lifetime Health Guarantee. Before departure, each puppy receives a final veterinary examination to confirm they are in perfect health and fit to travel.

Our Shipping Protection plan also covers all transportation costs in the event of an unforeseen health issue. Learn more about Shipping Protection →

🏠 Step 8 — Welcome home!

The best part! Your puppy arrives at the airport or at your door, depending on your location and the delivery option chosen. Our team will guide you on exactly where and how to collect your new family member.

We recommend preparing your home in advance — a cosy bed, food and water bowls, and a quiet space for your puppy to settle in. We'll send you a full welcome guide before arrival.

💬 Step 9 — We're here for life

Our relationship with you doesn't end at delivery. Paw Puppies's support team is always available after your puppy arrives. Whether you have questions about nutrition, training or health, we're here to help.

We love receiving photos and stories of our puppies growing up with their families. Share yours with us — it truly makes our day! Read what our customers say →